Septic System Installation & Services

Septic System Design & Installation

Commercial or residential new septic system design and installation. We can design a new system, work existing systems or design and install a turn-key project.

Septic System Pumping

The state of Connecticut suggests that you pump your system every 3-5 years. If you are in need of a system pumping we can help find your system and complete a full pumping according to state regulations.

Septic Tank Repair Service

New London County Septic will use an inspection for the repairs or make additional suggestions to fix your problem. These repair services may include: baffle replacement, broken covers, riser installation to grade and replacement of pipes to and from the tanks.

Septic System Real Estate Inspections & Testing

We offer full septic inspections for Real Estate transactions for the home seller or buyers. A full written report is offered and suggestions are made to ensure the proper functionality for the sale.

Drain Cleaning

Offering a full range of rooter and water jetting services. These services can include clogged sinks, clogged showers, clogged gutters, clogged toilets and footing drains. We ensure the cleaning with a full video inspection of the area.

Our Projects

Frequently Asked Questions

Q: What size tank do I have?
A: It is generally based on how many bedrooms your house had when the system was installed. A 3-bedroom house will typically have a 1,000-gallon tank (the most common that we encounter), a 4-bedroom house will have a 1250-gallon tank, a 5-bedroom house will have 1500-gallon tank.

Q: Does how many bathrooms my house has effect the size of the septic system?
A: No, the size of the septic tank and leach field are based on the number of bedrooms.

Q: Do I need to uncover the tank to get it serviced?
A: While we do need to have access to the clean out cover(s), we can provide the service to uncover the tank for a nominal fee.

Q: How often should I get my septic tank pumped?
A: We get this question a lot. The state health department recommends pumping your tank every 3-5 years. If you have children living at home, you should consider having the tank serviced more often, due to the fact that your household uses more water, I.E. showers, laundry, dishes, etc.

Q: I’ve uncovered my tank and it’s full, I’m concerned with what I should do?
A: The septic tank is designed to work at a “full” level; the liquid level should normally be about 8”-12” from the top of the tank.

Q: I have no idea where my septic tank is located, how do I find it?
A: Most systems installed after 1980 should have an “as-built” drawing on file at your local health department, or town sanitarians office. If an as-built drawing is not on file, we have locating equipment that we can use to help locate the septic tank.

Q: I’ve read that some towns and cities are having difficulty with “flushable wipes” clogging sewer lines. Is it O.K. to use these products if we are on a septic system?
A: The short answer is no, these products say they are “flushable” and they are. However they are NOT biodegradable and remain inside the tank and pipes for years and can cause all sorts of problems and blockages. They are the most common cause of blocked pipes that we encounter. You should also never flush feminine hygiene products, baby wipes and/or trash down the toilet.

Q: I just had a water softener installed and the installer hooked up the backflush line into the septic system, is this O.K?
A: No, water softeners should NEVER be discharged to the septic system; they require a separate drainage system, due to the high concentration of chemicals in the discharge water.

Q: We are on a septic system, is it O.K. to install a garbage disposal.
A: No, a garbage disposal should not be used with a septic system.

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